ke44 Privacy Policy

The security of your personal information is our top priority — below you will find a detailed description of how ke44 collects and protects your data.

Last updated: 2026

This Privacy Policy ("Policy") applies to all users of the ke44 platform. When you use our services through the ke44 website, mobile version, or any other digital channel, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

ke44 believes that privacy is a fundamental right. We collect only the information that is necessary, keep it secure, and do not sell or share it with third parties without your consent.

1

Information We Collect

ke44 may collect the following types of information. In each case, we collect only what is essential for operating the service.

1.1 Information You Provide Directly

Information you provide yourself may include:

  • Full name and date of birth (for age verification — only persons aged 21 or above may open an account).
  • Email address and mobile number.
  • Payment-related information, such as bKash, Nagad, or Rocket account details — for the sole purpose of completing transactions.
  • Documents submitted for identity verification (such as a copy of a national ID card or passport).
  • Information provided when contacting the support team.

1.2 Automatically Collected Information

Certain information may be collected automatically while you use our platform:

  • IP address and device type.
  • Browser type and operating system version.
  • Logs of your activity on the platform (login times, gaming history, transaction records).
  • Data collected through cookies and equivalent tracking technologies.

ke44 does not and will not collect your bank account password, card number, or full payment PIN.

2

Purpose of Data Use

ke44 uses your information only for lawful and specific purposes. Those purposes are listed below:

  • Account management: To create, verify, and maintain your account.
  • Payment processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity verification: To prevent fraud and confirm age.
  • Customer support: To resolve your questions or complaints.
  • Platform improvement: To raise service quality and make the user experience smoother.
  • Security assurance: To detect and prevent unauthorized access, fraud, and other harmful activity.
  • Responsible gaming: To monitor your gaming habits and provide assistance when needed.
  • Communication: To keep you informed about important updates, security alerts, and relevant promotions.

ke44 does not and will not sell your information to third parties for marketing purposes.

3

Data Sharing and Disclosure

ke44 may share your personal information with third parties in the following limited circumstances:

3.1 Service Partners

ke44's trusted partners for payment processing, technical support, and game operations may access the minimum information necessary. These partners are bound by strict confidentiality agreements and may not use this information for any other purpose.

3.2 Legal Obligations

Information may be disclosed on the basis of a valid government or court order. In such cases, ke44 always follows due legal process and makes every effort to notify you to the extent possible.

3.3 Fraud Prevention

If fraud or suspicious activity is detected on an account, ke44 may provide relevant information to applicable third parties (such as payment providers) for security purposes.

ke44 never sells your information to advertisers, data brokers, or third-party marketing agencies.

4

Cookies and Tracking Technologies

ke44 uses cookies and equivalent technologies to keep the platform running properly. Cookies are small text files stored on your device.

4.1 Types of Cookies

  • Essential cookies: Required to maintain login sessions, carry out security checks, and process payments. Without these, the platform cannot function properly.
  • Functionality cookies: To remember your preferences (such as language selection).
  • Analytics cookies: To understand how users interact with the platform, which helps improve the service.

4.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some core ke44 features from working properly.

5

Data Security Measures

ke44 has put in place industry-standard technical and administrative measures to keep your personal information secure:

  • SSL encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption.
  • Access controls: Only authorized ke44 staff may access your information, and only on a need-to-know basis.
  • Regular security audits: Our systems undergo regular security reviews.
  • Two-factor authentication: Two-factor authentication is available for additional account protection.
  • Secure data storage: Sensitive information is stored in encrypted form on secure servers.

That said, it is not possible to guarantee 100% security for data transmitted over the internet. ke44 always takes the utmost care to protect your information.

6

Data Retention Period

ke44 retains your information only for as long as necessary. The retention period depends on the type and purpose of the data:

  • Account information: For as long as your account is active, and for a defined period after account closure to meet legal requirements.
  • Transaction records: For the period required by financial regulatory rules.
  • Support communications: For the time needed to resolve issues and improve service quality.
  • Cookies and session data: Each cookie has its own expiry, which generally means it is deleted after the session ends or after a set period.

Once the defined retention period ends, ke44 securely deletes or anonymizes your information.

7

Your Privacy Rights

As a ke44 user, you have the following rights:

  • Right of access: You may ask at any time what information ke44 holds about you.
  • Right to rectification: You may request that incorrect or incomplete information be corrected.
  • Right to erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
  • Right to object to processing: You may object to your information being used for specific purposes.
  • Data portability: You may request to receive your information in a structured format.
  • Withdrawal of marketing communications: You may opt out of promotional emails or messages at any time.

To exercise these rights, please contact our support team. ke44 will make every effort to respond to your request within a reasonable time.

8

Protection of Minors' Information

ke44's services are intended only for persons aged 21 or above. We do not knowingly collect information from minors. If we become aware that a minor's information has been collected, ke44 will immediately delete that information and close the associated account.

If a parent or legal guardian suspects that their child has opened an account on our platform, please contact us immediately.

For ages 21+ only
9

Third-Party Services

The ke44 platform may include services from various game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These third parties have their own privacy policies and ke44 is not responsible for their data collection practices.

We recommend that you read the privacy policy of any third-party service before using it. This ke44 Policy applies only to ke44's own platform.

10

Policy Changes and Updates

ke44 may update this Privacy Policy from time to time. For significant changes, we will:

  • Publish the new version on this page and update the date of last revision.
  • Notify registered users by email or through a platform notification.
  • For important changes, sufficient notice will be given before the new policy takes effect.

Continued use of the platform after a change takes effect will be taken as your acceptance of the updated policy.

11

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact the ke44 support team. Our team provides support in both Bengali and English, 24/7.

Live chat: available 24/7 on the ke44 platform

To exercise your privacy rights or send a request regarding personal information, please reach out via the email address above. ke44 will make every effort to respond to you as quickly as possible.